Shipping policy
Welcome to Rare Gainz! We are excited to offer you the latest in fitness apparel and accessories. Please read our shipping policy carefully to understand how we handle preorders and shipping time
Preorder Policy
**Preorder Timeline**: All items listed for preorder will be shipped within 4-6 weeks from the date of purchase. This timeline allows us to ensure that each product meets our quality standards before it reaches you.
**Order Confirmation**: Upon placing a preorder, you will receive an order confirmation email with details of your purchase. This confirmation indicates that we have received your order and will begin processing it.
Shipping Information
**Shipping Notification**: Once your preorder item is ready to be shipped, you will receive a shipping confirmation email with tracking information. This email will provide an estimated delivery date based on the shipping method selected.
**Shipping Methods and Rates**: We offer various shipping methods to suit your needs. Shipping rates and delivery times will be calculated at checkout based on your location and the selected shipping method.
**Domestic Shipping**: For orders within [your country], standard shipping typically takes 3-7 business days after the order has been shipped. Expedited shipping options are also available at an additional cost.
**International Shipping**: We ship internationally to many countries. International shipping times vary by destination and typically range from 7-21 business days after the order has been shipped. Please note that customs and import duties may apply and are the responsibility of the customer.
Additional Information
**Combined Shipping**: If you order both in-stock and preorder items in a single purchase, the entire order will be shipped together once the preorder items are ready. If you prefer to receive in-stock items sooner, please place a separate order for them.
**Address Changes**: If you need to change the shipping address after placing your order, please contact our customer service team as soon as possible. Address changes can only be made before the order has been shipped.
**Order Tracking**: You can track your order using the tracking number provided in the shipping confirmation email. For any issues with tracking or delivery, please contact our customer service team.
**Delays**: While we strive to meet our estimated shipping times, delays may occur due to factors beyond our control, such as manufacturing issues or shipping carrier delays. We will keep you informed of any significant delays.
Customer Support
If you have any questions or concerns regarding your order, please do not hesitate to contact our customer support team at activewear@raregainz.com. We are here to assist you and ensure your shopping experience with Rare Gainz is as smooth as possible.
Thank you for your patience and understanding. We appreciate your support and are excited to bring you the best in fitness apparel and accessories.
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